Gated Demo Offer Optimization

Providing users with crucial demo details while still aiding the business with data
Project Type

UX Consultancy

Client

Salesforce

Useful

Usable

Desirable

About the project

Demo overview videos speak volumes, but what about the data exchange?

Nothing sells like a demo video but users are increasingly timid to provide even the simplest of data about themselves for something perceived as small as a video to watch. So how do businesses get information on their prospects or users just browsing, so they can re-engage and hopefully complete a sale?

The Experimentation team at Salesforce tried a number of different gating strategies to collect data while reducing friction and bounce rate on demo overview offers in particular.

Project Type

UX Consultancy

Client

Salesforce

Useful

Usable

Delightful

Project Type

UX Consultancy

Client

Salesforce

Useful

Usable

Desirable

More from the Project

Tags

#optimization #user-testing #user-research #gated-offer #form #gating

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